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fm@cafmy.com Middle East & North Africa · Europe · USA & Canada · Asia
Cognitive AI-Driven FM Software
The future of facility management

CAFM is now a basic requirement for every property.

Modern properties demand smarter, more connected operations — built for the way your teams actually work today.

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  • 30+Sectors served
  • 50+Asset attributes
  • SLA4h critical response
  • OfflineFirst mobile apps
Live operations

Tower portfolio — today

Live
SLA compliance96%
Open work orders128
Critical SLA4h
BDM #4821Chiller AC-204 not coolingCritical
PPM #1142Quarterly fire pump checkScheduled
INSP #208Daily security patrol — B2Pass
Real-time feed Across all towers
Why Cafmy

One platform for every team that touches the building.

From the on-site technician scanning a QR code to the platform operator managing multiple companies, Cafmy keeps everyone aligned in real time.

Facility Managers

Assets, work orders, PPM scheduling, compliance and energy — all in one dashboard with KPI and SLA tracking.

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Tenants & Owners

Raise requests, report hazards, pre-register visitors and pay service charges from a beautiful mobile app.

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Technicians

Offline-first job execution, biometric attendance, QR-verified handoffs and digital checklists in the field.

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Platform Operators

White-label multi-tenancy with cross-company analytics, RBAC and granular module permissions.

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Capabilities

Built for the full lifecycle of facility operations.

Every workflow your teams perform every day — planned, breakdown, inspection, compliance — is covered out of the box.

Work Order Management

Track Breakdown, Planned Preventive and Additional work orders through a structured lifecycle with priority and SLA targets.

Asset Management

A full registry with 50+ attributes, condition scoring, warranty tracking, QR codes, CSV import/export and inspection checklists per asset.

Inspections & PPM

Daily technical and security patrols, scheduled preventive maintenance, reusable checklist templates and signature-on-completion.

Visitor Management

Tenant-side pre-approval, vehicle and purpose capture, real-time check-in and check-out logs for every tower.

Energy Management

Multi-meter tracking for electricity, water and gas with monthly aggregation and predictive consumption forecasting.

Service Charges

Quarterly and annual billing cycles, fine accrual on overdue, in-app payment and full reconciliation history.

External Compliance

3rd-party expert inspections, specialised contractor work and authority approvals tracked with overdue alerts.

Reports & Analytics

Real-time KPI dashboards, monthly and compliance reports, exportable to CSV and PDF with company branding.

Notifications

Push alerts on every status change plus building-wide notices and circulars to all tenants in seconds.

Live insight

From raw operations to decisions, in real time.

Every work order, meter reading and inspection rolls into the same dashboards your facility manager opens in the morning.

BDM

Breakdown maintenance — daily

Today: 12
This week71
Avg / day10.1
SLA met96%
12 Mon Tue Wed Thu Fri Sat Sun
Today Earlier this week
Daily Inspection

Inspections completed — daily

98% pass
This week284
Pass279
Fail5
41 Mon Tue Wed Thu Fri Sat Sun
Pass Fail
Cognitive layer

Intelligence that anticipates, not just reports.

Cafmy applies forecasting and scoring across your operational data so your team can act before issues escalate.

Predictive Energy Forecasting

Two-month ahead consumption projections per meter using rolling averages.

Equipment Health Scoring

Good / Fair / Poor condition signals derived from maintenance history.

SLA Breach Prediction

Color-coded alerts highlight work orders at risk of missing response targets.

Attendance Anomalies

Department-level absenteeism patterns surfaced for proactive scheduling.

How it works

From request to resolution — in one continuous flow.

01

Tenant raises a request

Maintenance request or hazard report submitted from the tenant app with photos and asset reference.

02

Admin reviews & assigns

Facility manager triages by priority, assigns the right internal or external technician and sets the SLA target.

03

Technician executes

Field tech checks in biometrically, scans the QR, completes the digital checklist and captures the tenant signature.

04

Closure & insight

Tenant rates the work, KPIs update in real time and trends roll into the operations dashboard.

FAQ

Frequently asked questions about Cafmy

Quick answers to common questions about the platform, deployment and the apps.

Cafmy is a cognitive AI-driven Computer-Aided Facility Management (CAFM) platform that unifies maintenance, assets, inspections, energy and tenant experience for property owners, facility managers, technicians and tenants in one connected system.

Cafmy supports four roles end-to-end: Super Admin / platform operator, Admin / facility manager, Technician (internal and external) and Tenant / unit owner — each with a tailored experience on web or mobile.

Yes. Both the tenant mobile app and the technician mobile app are included with every plan. The technician app is offline-first and includes biometric attendance, QR-verified handoffs and digital inspection checklists.

Cafmy handles Breakdown Maintenance (BDM), Planned Preventive Maintenance (PPM) and Additional work orders, with Critical / High / Medium / Low priority and SLA timers (4h / 8h / 24h / 72h).

Yes. Cafmy supports CSV import and export for bulk asset operations, plus automatic QR code generation per asset for in-field scanning.

Yes. The platform is designed for multi-property portfolios and supports white-label, multi-company deployments with full data isolation and module-level role-based access control.

Cafmy includes predictive energy consumption forecasting, equipment health scoring, SLA breach prediction with colour-coded alerts and attendance anomaly detection.

Cafmy is built for property and facility operations across the Middle East, GCC, South Asia and nearby regions. The platform supports multi-currency billing (AED, SAR, QAR, OMR, BHD, KWD, INR, USD and more), local ID-based tenant onboarding, and authority approval workflows that mirror how property operations actually run in these markets.

Ready to modernise your facility operations?

See Cafmy in action with a personalised walkthrough tailored to your portfolio.

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