From the helpdesk ticket a tenant raises in the morning to the third-party inspection signed off by an authority in the afternoon — Cafmy connects every facility management workflow into a single source of truth.
The day-to-day backbone of facility operations — from receiving a complaint to closing the loop with reports.
Provide a centralised helpdesk system for tenants, residents and clients to raise complaints, maintenance requests and support tickets.
Track and manage all building assets, equipment, warranties, service history and lifecycle data from a centralised dashboard.
Plan and automate preventive maintenance schedules to minimise breakdowns, extend asset life and improve operational reliability.
Log, assign and monitor maintenance complaints and repair requests with real-time tracking and faster response times.
Monitor electricity, water and gas consumption and utility trends to improve energy efficiency and reduce operational costs.
Manage technicians, outsourced teams, attendance, task allocation, productivity and field operations from a single platform.
Generate real-time reports, dashboards, KPI tracking, maintenance analytics and operational insights for better decision-making.
Manage vendors, AMC contracts, service providers, quotations, approvals and contractor performance efficiently.
Track spare parts, consumables, stock levels, material requests and inventory movements to avoid operational delays.
Guided daily routines for technicians and security teams — with photo evidence, checkpoint verification and digital reporting.
Conduct daily technical inspections, routine equipment checks, monitoring activities and site condition assessments with digital reporting and real-time updates.
Monitor daily security patrol activities, checkpoint verification, incident reporting, guard tracking and patrol schedules to ensure site safety and compliance.
Track third-party experts, specialised contractors and government authorities in a single compliance register — with overdue alerts and audit-ready exports.
Manage inspections conducted by third-party agencies, consultants and specialised service providers with complete scheduling, reporting and compliance tracking.
Track contractor inspections, work quality assessments, site observations, corrective actions and contractor performance records.
Schedule and manage inspections related to civil defence, municipality, health & safety, environmental and other regulatory authority requirements.
Capture every incident and claim with the evidence, communication and approvals needed to close it out properly.
Record, track and manage incidents, accidents, observations, safety violations and emergency events.
Manage insurance-related incidents, claim submissions, supporting documents, approvals, claim status tracking, communication records and settlement monitoring through a centralised platform.
See how Cafmy unifies your helpdesk, maintenance, inspections and incidents in a single workflow.