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CAFMY Technician — Privacy Policy

Effective Date: 24 August 2026

CAFMY respects your privacy. This Privacy Policy explains how the CAFMY Technician App collects and uses information.

1. Information We Collect

Depending on the features you use, CAFMY may collect:

  • Name and email address
  • Employee/technician ID
  • Company and user role
  • Work orders and maintenance information
  • Asset and facility information
  • Photos uploaded by the technician
  • Location information, when location services are enabled
  • Device and app information
  • Login and authentication information

2. How We Use Your Information

We use this information to:

  • Manage maintenance work orders
  • Assign tasks to technicians
  • Manage assets and facilities
  • Record inspections and maintenance activities
  • Verify technician attendance or site visits, where enabled
  • Send work-order and maintenance notifications
  • Provide technical support
  • Improve the security and performance of the App

3. Location Information

If location services are enabled, CAFMY may use your location for technician attendance, site verification, work-order activities, or other facility management functions.

CAFMY does not sell your location information or use it for advertising.

4. Photos

The App may allow technicians to take or upload photos related to maintenance work, assets, inspections, and work orders.

Photos are used only for the relevant CAFMY facility management functions.

5. Sharing of Information

CAFMY may share relevant information with:

  • Your organization or employer
  • Authorized CAFMY administrators
  • Service providers required to operate the App
  • Government authorities where required by law

CAFMY does not sell personal information.

6. Data Security

CAFMY uses reasonable security measures to protect your information from unauthorized access, loss, or misuse.

7. Data Retention

We keep information only for as long as necessary to provide CAFMY services, maintain maintenance records, meet contractual requirements, or comply with legal requirements.

8. Account and Data Deletion

You may request deletion of your CAFMY account and personal information by contacting:

Email: support@cafmy.com

If your account is managed by your employer or organization, you may also contact your CAFMY administrator.

Some information may need to be retained where required by law or for legitimate business purposes.

9. Children's Privacy

CAFMY is designed for business and professional use and is not intended for children.

10. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be reflected by updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

CAFMY
Email: support@cafmy.com
Website: https://cafmy.com/

CAFMY — Facilities & Asset Management Software
Simplifying Facilities, Maximising Performance.